SHIPPING & RETURNS
Shipping Policy
At Khal & Koy, we offer free shipping on all orders within the United States. We carefully package all of our hats to ensure they arrive in perfect condition. If you require expedited shipping, please contact us and we will do our best to accommodate your needs. We take great care in ensuring that our customers are satisfied with their purchase. If for any reason you are not satisfied with your hat, please contact us within 14 days of receiving your order and we will be happy to offer a refund or exchange. Please note that hats that show signs of wear or damage cannot be returned or exchanged.
Return & Exchange Policy
We want you to love your Khal & Koy hat! If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You may return or exchange your hat within 14 days of receiving your order. Please contact us to initiate the return or exchange process. Please note that hats that show signs of wear or damage cannot be returned or exchanged.